ORACLE UTILITY SERVICE AGENCY IN HYDERABAD

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As a strategic partner for Oracle, has assembled a team of utility domain consultants and Oracle UGBU experts who can deliver a comprehensive range of transformative services:top oracle utilities agency in  Hyderabad.

  • Business process improvements
  • Cloud strategy
  • Oracle application implementation and testing services
  • Cloud migrations to Oracle Customer Cloud Service (CCS)
  • Integration services

Managed application support services

  • Oracle Utilities helps electric, gas, and water utilities worldwide enhance the customer experience, increase operational efficiency and achieve performance excellence. The largest provider of cloud services in the industry today, we enable our utility clients to adapt more nimbly to the complex, continually-evolving future. Find out how we can become your trusted advisor at Oracle Utilities.
  • With the growing need for digital transformation, utility organizations across the electricity, water, and gas industries are charting new business models and implementing new technologies that will enable them to adopt a customer-first approach and improve customer experiences. Key trends such as rising utility costs and the emergence of smart cities and smart homes are requiring these organizations to prepare for major technology shifts in both regulated and deregulated markets. Integrated technologies involving billing software, smart meters, the cloud, data analytics, and AI/ML are all playing a larger role in utilities operations as companies reimagine how they provide services.
  • As a strategic partner for Oracle, has assembled a team of utility domain consultants and Oracle UGBU experts who can deliver a comprehensive range of transformative services:

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Solutions

COMPREHENSIVE IT SERVICES INCLUDE

Oracle utility Customer Care and Billing (CC&B) is a modern Customer Information System that is designed to meet the needs of all utilities now and into the future. It is a complete billing and customer care application that handles every aspect of the customer lifecycle, from service connection to payments processing and everything in between. top oracle utilities agency in  Hyderabad.

Advances in technology, evolving customer expectations, and changing regulations are constantly reshaping the utility industry. Utilities need a Customer Information System (CIS) that not only meets their needs now but also positions them for future flexibility as their needs evolve.

Advances in technology, evolving customer expectations, and changing regulations are constantly reshaping the utility industry. Utilities need a Customer Information System (CIS) that not only meets their needs now but also positions them for future flexibility as their needs evolve.

Oracle utility Customer Care and Billing is a complete, integrated CRM and billing application with work order functionality.

CC&B gives every staff member a 360-degree view of customer and premise data. It helps you develop rates and ensures that every customer gets the correct bill. It administers conservation loans and rebates. It manages optiedit and collons like prepayment, consolidated billing, third-party payment, direct debit, and billing. The extensive crections abilities ensure that you receive revenue due. top oracle utilities agency in  Hyderabad.

Customer Care and Billing handles various Industry Segments within Utilities to Maximize the Revenue Lifecycle

Customer Care and Billing is a next-generation Electric Utility platform that collects and analyzes Millions of DATA points generated by Smart Meters, Grid Sensors, and Field Engineers. Electric Utilities need customer satisfaction and operational efficiency to succeed – CC&B offers these benefits:

  • Integrate Customer and Operational Data
  • Improve Services and Grid Performance.
  • Leverage Big Data & Analytics
  • Business Intelligence for Utilities

Customer Care and Billing solutions allow Natural Gas companies to design extremely flexible business processes that enable demand-side management response programs that conserve energy and help commercial and industrial customers maintain competitiveness through these features:

  • Advanced Metering Infrastructure (AMI).
  • Smart Grid Gateway
  • Work and Asset Management
  • Mobile Workforce Management

Customer Care and Billing provides a platform for Water Utility companies to combat the customer and environmental challenges posed by growing populations, changing climate and aging infrastructure. Water utilities need the flexibility offered with these benefits found in CC&B:

  • Regulatory Mandate Management
  • Meter-to-Bill Operations
  • Proactive Conservation Methods
  • Meter Maintenance

Oracle Financial Services Revenue Management and Billing maximizes the efficiency of the billing process by providing a robust platform for calculating revenue and creating invoices for fee-based services.

ORMB also optimizes favorable customer pricing with what-if analysis for negotiating rates. It includes a billing calculation engine that accepts information from processing systems such as Automated Clearing House (ACH) and other types of payment systems, and applies pricing methods and rules to create customer invoices as well as the associated financial transactions for your general ledger.

The Revenue Management and Billing platform provide open interfaces for accepting payment transactions from customers to create and inquire about current customer balances. It supports a flexible configuration of customer and product hierarchies to allow you to create invoices in accordance with your contract and pricing agreements. top oracle utilities agency in  Hyderabad.

Oracle Revenue Management and Billing offer these core benefits to Maximize the Revenue Lifecycle:

  • Create a single instance across multiple lines of business and products
  • An extendable data model enables user-defined, attribute-based pricing rules
  • Perform specialized accounting and allocations
  • Deployment on-premise or software as a service
Revenue Management and Billing has the following Industry Specific Benefits to Maximize the Revenue Lifecycle:

Revenue Management and Billing has Banking modules pre-loaded to add out-of-box-benefits for commercial banking and capital market enterprises. This enables corporate and retail banks to balance product-based and relationship-centric pricing driving these benefits:

  • Drive dynamic pricing and fee structures
  • Aggregate customer relationships to provide a single view of the customer
  • Demonstrate a higher degree of transparency for ease of compliance
  • Automate exception management and discounting processes
  • Improve time to market

Revenue Management and Billing has Insurance and Healthcare modules pre-loaded to add out-of-box benefits for Healthcare Payers. These modules help Healthcare Payers to Capitalize on new Markets, Respond to Legislation, and Improve Operational Efficiency with these benefits:

  • Improve customer satisfaction with timely, accurate billing
  • Manage multiple lines of business on a single billing platform
  • Supports exchange and individual billing, group billing, ASO billing, stop loss, and more
  • Business rules-driven engine for premium calculations may be maintained through configuration by business users
  • Minimizes cost and risk with HIPAA-compliant cloud solution scales to meet the demands of even the largest Healthcare Payer’s volume

Revenue Management and Billing has Payment and Merchant Service modules pre-loaded to add out-of-box benefits for Payment Processors. These modules enable traditional payment processors, card schemes, merchant acquirers, and disruptors to process a high volume of transactions with these benefits:

  • Pricing, billing, settlement, residuals, and incentives on a single platform
  • Pricing standardization and hierarchy
  • Flexible pricing capabilities to enable expansion and cross-sell
  • Manage merchant AR/AP through a single system

Oracle Utilities Meter Data Management is a commercial off-the-shelf application with built-in out-of-the-box functionality to support the loading, validation, editing, and estimation (VEE) of meter data. It is designed for the highest levels of automation and scalability to meet the current and future needs of utilities.

ORACLE UTILITIES METER DATA MANAGEMENT PRODUCT FEATURES:

  • Connections to meter systems
  • Built-in out-of-the-box validations
  • Critical Validations
  • Usage Validations
  • Error Handling
  • Estimations
  • Custom Business Rules
  • Meter Data Access
  • Meter Inventory Management
  • Revenue Protection
  • Common Meter Data Repository
  • Supports Open Technologies
  • Auditing
  • Reporting
WHO WE SERVE

ELIMINATE THE IT CHALLENGES YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Piniteinfo has you covered with industry-compliant solutions.

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Why choose us

6 REASONS TO PARTNER WITH PINITEINFO SOLUTIONS

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    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

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    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

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    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

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    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

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    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

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INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Piniteinfo has you covered with industry compliant solutions, customized to your company’s specific needs.

Jarguar Brands
Ticket box
Clients
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How It Works

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  • Let’s Talk

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  • Choose Your Plan

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  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

    Jahnavi

    Being back with Piniteinfo just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

    Jahnavi
    Hyderabad
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    Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But John Doe was able to get those to us first thing in the morning.

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